FAQ

 

Are toys and climbing frames safe?

Yes, they are hygienically safe, solid, and meet safety requirements. Toys and constructions are made in the EU, are certified, and meet strict hygiene criteria and requirements. They do not contain any harmful substances. The static of the construction of the climbing frames has been professionally assessed and also checked by a technical inspection. At the same time, we remind you that to ensure maximum safety of children it is necessary to follow the house rules of the FFP Eiffelko.

Can adults enter the attractions and playground area?

Of course, adults can accompany their children to attractions and playground areas, but it is still very important to pay attention to the maximum permissible weight. For some attractions, there is a weight limit that must be observed. For example, the large LABYRINTH can enjoy only people with weight up to 90 kg. You don’t have to worry about the structure falling under a higher load, but in some tunnels, climbs or other climbing frames that are designed for a child’s figure, you could get stuck or get injured.

Can my daughter keep her earrings and necklace while playing in the Labyrinth?

We recommend leaving earrings, chains, necklaces, bracelets, brooches, rings, watches, jewelry and any other ornaments, and valuables at home. During play and entertainment, the jewel may get caught in safety nets and can cause injury or get lost.

Can I let my child play without socks, barefoot and in shorts?

No one should enter the playing area and attractions barefoot, mainly for hygienic reasons. Anti-slip socks, long pants, and a long-sleeved T-shirt are recommended. The construction is maximally safe, but, without proper clothing it is more probable that during the game playing children can rub their skin against the wall and get abrasion, burn their elbow, ankle, or other exposed part of the limbs at high speed on the toboggan. If you do not have the required clothes with you, it is possible to buy some socks or a long-sleeved T-shirt with the logo of our fantasy fun park from the gift assortment.

Can I leave my children in the children’s center and go shopping?

Unfortunately, this is not possible at the moment, but we are working on it, so we anticipate that it will be possible soon.

The entrance fee to the Eiffel Tower seems high to us, do you not offer any discounts?

Of course, there are many ways to get cheaper entry to the Eiffel Tower children’s amusement park. First of all, we offer advantageous 5, 10 and 20 hour passes. When using, for example, a 20-hour pass, the price for an hour of entry is only €2.50! You can also use the FAMILY ENTRY for 3 children, which is more advantageous. You can also use our “happy hours” from 9:00 to 11:00 during the week when you not only save 1 euro per hour but also have peace in the Eiffel Tower. We also offer discounts for larger groups, schools and collectives when the price is significantly lower. Loyalty cards and older passes will be valid until the end of 2026.

Do you have a question? Write to us, we will try to answer you as soon as possible.

 




    Opening hours

    Monday: 09:00 – 19:00

    Tuesday: 09:00 – 19:00

    Wednesday: 09:00 – 19:00

    Thursday: 09:00 – 19:00

    Friday: 09:00 – 20:00

    Saturday: 09:00 – 20:00

    Sunday: 09:00 – 19:00

    Contact

    OC AVENUE, Štefániková 16, Humenné, 066 01

    0944 595 999

    info@eiffelko.sk

    GPS: 48.931986, 21.909052